Refund and Cancellation Policy

Effective date: June 19, 2026

This Refund and Cancellation Policy applies to subscriptions for ThreadDetect, operated by Prashant Anand, a sole proprietor in Japan.

1. Seven-day refund for your first payment

You are eligible for a full refund of your first ThreadDetect subscription payment if you request the refund within seven calendar days after the initial charge.

To request a refund, email prashant@threaddetect.com from the email address associated with your ThreadDetect account. Include enough information for us to identify the subscription.

When the refund is approved, your subscription will end and your access to ThreadDetect will stop immediately. The refund will be sent to the original payment method. Your bank or card provider may require additional time to display the refund.

2. Renewal payments

Subscription renewal payments are non-refundable. We do not provide prorated refunds or credits for unused time in a billing period, except where required by law.

3. Cancellation

You may cancel your subscription at any time through the billing-management link in your ThreadDetect account.

If you cancel without requesting an eligible seven-day refund, cancellation takes effect at the end of your current paid billing period. You may continue using ThreadDetect until that date, and you will not be charged for another billing period.

4. Billing errors

If you believe you were charged more than once, charged after a timely cancellation, or charged an incorrect amount, contact prashant@threaddetect.com so we can investigate and correct any confirmed billing error.

5. Mandatory legal rights

Nothing in this policy limits any refund, cancellation, or other right that cannot lawfully be excluded under applicable law.

6. Contact

For refund or cancellation questions, contact:

Prashant Anand
prashant@threaddetect.com